Who is a REALTOR®

Not everyone who sells real estate is a REALTOR®. Possessing a real estate license does not afford instant REALTOR® status. A REALTOR® is a member of local, state, and national professional trade associations. 

About the REALTOR® Code of Ethics   Only members of the National Association of REALTORS® subscribe to and are bound by NAR’s strict Code of Ehics in their dealing with clients, customers, the public, and with each other. Click on the picture to download a copy of the Ethics → REALTORS® are subject to disciplinary action should a local Association of REALTORS® find them in violation of the Code of Ethics.

REALTORS® must take an ethics training course at least once every four years to retain membership in the National Association of REALTORS®. The training includes two and a half hours of instruction.

NAR adopted its Code of Ethics in 1913, and was only the second trade or business group in the United States to adopt mandatory ethics standards.

Instructions for using this Dispute Resolution Center:

We have materials available to help you with your dispute whether you are a member of The Inland Gateway Association of REALTORS® or you are a member of the public at large. If you need help filling out disciplinary complaint  forms please Request and Ethics Advocate. Otherwise, please continue below.

Please choose appropriately. 

• I am NOT a member of The Inland Gateway Association of REALTORS® (Public Forms)

• I am a member of The Inland Gateway Association of REALTORS® (Member Forms)

 
What is Mediation?

Mediation is a settlement process in which a neutral person, the mediator, helps the participants to negotiate a settlement of their dispute. Mediation is an entirely non-binding process. In other words, the participants are under no obligation to reach a settlement, nor will a settlement be imposed upon the participants by the mediator. Upon successful conclusion of the mediation session, however, the participants may voluntarily enter into a written agreement which is enforceable as a legally binding contract.

Mediation results in full settlement approximately 80% of the time. In cases that do not settle, the participants find that the issues are clarified and the exchange of information has greatly reduced the time needed to prepare for arbitration or court.

List of Mediators

Name	Phone
Margaret Shih	714-366-7480
Diane West	951-739-4000
Ed Zorn (Ombudsman)	951-371-9070